Return Policy
Because the majority of our products are printed on-demand, it means when you order something from our store, it’s made custom — just for you. This makes us unable to refund or exchange orders. If you’re ordering apparel, we would encourage you to reference the sizing charts provided in each product listing before purchasing to ensure it meets your needs. If you have questions or concerns, please reach out to us at customerservice@logodepotweb.com.
Damaged Items
It’s important to us that you receive high-quality products that arrive at your doorstep as described. We do everything we can to ensure that’s the case. However, as with everything, a defective item may slip through our review process. If you receive an item that is broken or doesn’t work as intended, we take full responsibility and will provide you with a free replacement. Simply send an image of the damaged item and packing slip to customerservice@logodepotweb.com and we’ll get you taken care of.
Suspect your item has been lost in transit?
Please send your order information to our support staff at customerservice@logodepotweb.com and we’ll do everything we can to track down the status of your shipment.
How quickly are orders fulfilled?
Decorated items ship within 7-10 business days due to custom decoration.
TERMS AND CONDITIONS Effective October 2019
Logo Depot (“Logo Depot,” “we,” “our,” “us”) operates the website at www.logodepotweb.com (“Site”). Your use of the Site, or any subsequent sub domains of the Site is subject to the following terms and conditions (“Terms”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws, and the policies we’ve posted above. Please carefully read Terms as they form a binding agreement. Your use of the Site constitutes your acceptance of these Terms and Conditions. If you don’t agree to these Terms, please exit the Site immediately. If you are under 18, you may only use this Site with the permission and involvement of your parent or legal guardian. The materials contained in this website are protected by applicable copy right and trademark law. Orders All orders are subject to review by our staff and confirmation of availability. Once you have placed an order on the Site, you will receive an email acknowledging the details of your order; this email does not necessarily confirm availability or our acceptance of your order. We reserve the right to refuse and refund any order. In submitting your order, you agree and warrant that you do not have any unlawful, improper, or malicious purpose to defame, harass, or tarnish the name, reputation, or mission of our organization or any of its affiliates. Payment We accept payment via most major credit cards and PayPal. When purchasing through the site, you represent and warrant that you will comply with all of the terms imposed by your credit card company or PayPal, as appropriate, in making the purchase and that you are specifically authorized to issue payment using the credit card or PayPal account. All orders are subject to confirmation of payment. Prices Prices shown on the Site do not include tax or shipping. We will charge sales tax on any orders where it is applicable. Promotional Codes We may provide customers with promotional codes offering a discount on our products. Promotional codes cannot be used on past orders, cannot be exchanged for cash, cannot be combined with other offers, and may expire. We reserve the right to withdraw or change the terms of any promotional codes at any time before completion of an order. Accounts, Registrations, and Passwords If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested. You acknowledge and agree that any login, identifier, or password issued in connection with this Site is confidential information and must be kept secure. You may not disclose such information to another person or entity or permit another entity to access the Site using such Password. You must notify Logo Depot immediately of any breach of security or unauthorized use of your account. Logo Depot cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on this Site. Risk of Loss Once our product has been delivered to the shipping address provided with your order, responsibility for the product passes to you. It is your responsibility to ensure that the shipping address on your order is accurate and complete. Logo Depot does not accept any responsibility for stolen packages or packages that were misdelivered due to an inaccurate or incomplete shipping address. Privacy Use of the Site is governed by Logo Depot’s privacy policy available via the link at the bottom of this site. Intellectual Property Rights Logo Depot reserves all of its intellectual property rights. Your use of the website and its contents grants no rights to you in relation to any copyright, designs, trademarks, or any other intellectual property or material rights mentioned displayed or relating to the website content including, but not limited to, any graphics, photographs, images, sounds, music, video, audio or text. All such content, including third party trademarks, designs, and related intellectual property is held by its respective owners and is protected by law. Use License Permission is granted to temporarily download one copy of the materials (information or software) on Logo Depot’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:- Modify or copy the materials;
- Use the materials or any commercial purpose, or for any public display (commercial or non-commercial);
- Attempt to decompile or reverse engineer any software contained on Logo Depot’s web site;
- Remove any copyright or other proprietary notations from the materials; or
- Transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Logo Depot at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.